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Privacy Policy

How we collect, use, and protect your information.

Last updated: July 4, 2026

Brightling Properties ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect from users of our website at https://brightlingproperties.com, how we use it, who has access to it, and how you can request deletion of your data.

By using our website and submitting forms, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us through forms on our website. This includes:

  • Contact information — Your name, email address, phone number.
  • Service preferences — Information about what services you're interested in (e.g., buying, selling, renting, property management).
  • Messages — The content of messages you send us through our contact forms.

1.2 Information Collected Automatically

We automatically collect certain technical information when you visit our website:

  • IP address and browser type.
  • Pages visited and time spent on our website.
  • Referring URLs (how you arrived at our site).
  • This data is collected anonymously through cookies if you have given consent.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services.
  • Contact you regarding your requests for information about our services.
  • Improve our website content and user experience.
  • Maintain records of our communications with clients for quality assurance.
  • Comply with applicable legal obligations.

3. Who Has Access to Your Data

We limit access to your personal information to authorized personnel within our organization who need access to provide services to you. Access to personal data is restricted to:

  • Authorized employees and agents who handle client communications.
  • Service providers who help us operate our website (e.g., email delivery services like FormSubmit).

We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

We use the following third-party services to operate our website:

  • FormSubmit — A form submission service that processes and forwards form submissions from our website to our email address. When you submit a form, your information is transmitted through FormSubmit's servers.
  • Google Maps — Used to display our location on the Contact page. Google may collect data about your interaction with the map.

Each of these services has its own privacy policy governing how they handle your data. We encourage you to review their privacy policies.

5. Data Retention

We retain personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we delete or anonymize your data.

6. How You Can Delete Your Data

You have the right to request deletion of your personal information at any time. To do so:

  • Email us at support@brightlingproperties.com requesting deletion of your data.
  • Include your name and email address associated with your data so we can identify your records.
  • We will respond to your request within 30 days.

You can also request a copy of your personal data, or request correction of any inaccurate information.

7. Cookies

We use cookies on our website to improve user experience and analyze website traffic. Detailed information about the types of cookies we use can be found in our Cookie Policy. You can manage your cookie preferences at any time using the cookie consent banner.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Your Rights

You have the right to:

  • Access your personal information.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Withdraw consent to data processing at any time.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically to stay informed of any changes.

11. Contact Information

If you have questions about this Privacy Policy or how we handle your data, please contact: